Warranty
The CD-ROM and user manuals comes with six months
warranty. They will be replaced free of charge if faulty in any way.
Support
For all the above products, we include 12-month support that applies to
one project at one location and up to six seats. If you are ordering for
a large project, or for a multi-site project, please ask for a special
quotation. We can, for example, offer three years support at a substantial
discount.
Export clearance
All of our products are licensed for a named end user for a specific purpose.
All of our products require export clearance. In some cases we also require an
export license. There will be an additional charge for obtaining the license.
Shipping
We ship using UPS Express. There may be an additional charge for using
another carrier.
Payment
Our base price is for payment by telegraphic transfer. There is an additional
charge for payment by Letter of Credit, Bill of Exchange etc.
Time to Ship
Subject to export clearance, commercial off the shelf products are
shipped from the UK within one week of order. Orders may be delayed where an
export license is required, or where special payment terms are a required.
Change of Price
We aim to keep prices fixed. However, variations in exchange rates and other
factors beyond our control mean that prices are subject to change without
notice.

Custom Compilation Systems
Compilation systems for any supported language can be built to order. Please
ask for a quotation.

How to Order
Existing customer may order by faxing a purchase order.
New customers please call for a formal quotation.